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What services can Cangzhou Shiqi Pump Industry provide to customers as a gear pump manufacturer

2025-04-09 07:12:06

As a professional manufacturer of gear pumps, Cangzhou Shiqi High Temperature Pump Industry Co., Ltd. provides customers with comprehensive pre-sales, sales, and after-sales services, covering product customization, technical support, installation and commissioning, and after-sales maintenance. The following are its main service contents:

1. Pre sales service

-Personalized design: Provide customized product design and manufacturing solutions based on customer needs, meeting the special requirements of different industries and working conditions.

-Technical consultation: Provide professional product selection advice and technical support to help customers choose the most suitable pump products.

2. In sales services

-Contract performance: Strictly arrange production and delivery in accordance with the contract agreement to ensure timely delivery of products.

-Logistics support: The company is located in Cangzhou City, Hebei Province, with convenient transportation (close to the Beijing Shanghai Railway, Beijing Fuzhou Expressway, etc.), which can efficiently arrange transportation.

3. After sales service

-Three guarantee policy: As a gear pump manufacturer, during the warranty period, the company provides repair, replacement, and return services for faults caused by manufacturing quality issues.

-Technical support:

-The installation and commissioning of major equipment will be provided on-site by technical experts.

-Provide on-site guidance for installation and debugging to ensure the normal operation of the equipment.

-Respond to customer inquiries within 24 hours and arrive on-site within 72 hours (32 hours for emergency situations).

Spare parts supply: Provide spare parts and accessories at cost price to ensure long-term stable operation of the equipment.

Fault handling: For faults caused by non quality issues, the company still actively assists in resolving them to reduce customer losses.

4. Product Scope

Shiqi Pump Industry produces a variety of pump products, including:

-Gear oil pump (such as KCB series)

-External lubrication gear pump (suitable for corrosive media)

-Thermal oil pump

-Slag oil pump

-Stainless steel corrosion-resistant pump

-Screw pumps, etc.

5. Industry applications

Its products are widely used in various industries such as petrochemicals, building materials, food and pharmaceuticals, shipbuilding, etc.

As a decades old gear pump manufacturer, Shiqi Pump Industry adheres to the principle of "quality first, customer first" and is committed to providing customers with reliable products and high-quality services. For further information, please contact Manager Hu (18733037109) or visit the company's official website for detailed information.


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